Services

I take on a small number of engagements at a time, each built around a defined outcome rather than an open-ended retainer.

The work is operational. I look at how a function actually runs, identify the changes that will make the most difference, and build them with your team — usually some combination of a clearer operating cadence and KPI set, a consolidated technology stack, and automation or generative AI applied where it removes real work.

Most engagements draw on the same background: running customer experience strategy and operations in a global payments business, owning a large product portfolio at JLL, and building and selling a SaaS company.

Click on the links below to explore some ways we might work together.